Conceptualized mobile platform unifying neighbors to grow their local communities through accessible homeowner association management. Hearth is for residents and associations alike to meet all of their neighborhood needs, unifying community, simplicity, and convenience.
Role: Product Designer. Team: Solo Project. Timeline: 4 Weeks. Stack: Adobe XD, Notability, InVision.
Hearth is for residents and associations alike to meet all of their neighborhood needs, unifying community, simplicity, and convenience. Apply for permits, submit maintenance tasks, pay dues, vote in elections and view local events. Access everything your community has to offer in one place. Hearth brings neighborhoods together to focus on what is important: nurturing community.
Homeowner associations manage everything from parking permits to pool passes to community events, but most rely on paper forms, email chains, and outdated websites. Residents struggle to find information, complete tasks, and connect with neighbors. Board members spend excessive time on administrative tasks that could be streamlined through better tooling.
Conducted research into existing HOA management tools and resident pain points. Created user personas representing different community roles: new homeowners, long-term residents, and board members. Mapped user journeys for key tasks including permit applications, maintenance requests, dues payments, and event discovery. Designed wireframes and high-fidelity prototypes in Adobe XD.
Parking permits and pool passes with digital management. Maintenance request submission and tracking. Dues payment with confirmation and history. Election voting for board positions and community decisions. Local events calendar with RSVP functionality. Quick links to community resources. Payment confirmation and receipt management. The platform consolidates all community interactions into a single, accessible mobile experience.
Delivered a comprehensive mobile platform concept that demonstrated how HOA management could be modernized through thoughtful UX design. The project showcased how complex administrative workflows can be simplified for diverse user groups while maintaining the functionality required by association boards.
Building a community platform? A designer brings people together.